Are you CCIB certified?

Yes, Turtle Island Supply is 100% Indigenous-owned and CCIB (Canadian Council for Indigenous Business) certified, making us eligible for Indigenous procurement targets.

How quickly can I get a quote?

We provide detailed line-item quotes within 4 hours during business hours (Monday-Friday, 8 AM - 5 PM EST).

Do you ship across Canada?

Yes, we provide reliable shipping across all provinces and territories in Canada.

What industries do you serve?

We serve construction, mining, manufacturing, government/public sector, forestry, oil & gas, utilities, transportation, healthcare, and education sectors across Canada.

Do your products meet safety standards?

All PPE and safety equipment meets or exceeds CSA/ANSI standards, ensuring compliance with Canadian workplace safety regulations.

Accessibility Statement

Last Updated: January 31, 2026

WAVE Accessibility Evaluation

9.7/10

AIM Score - 0 Errors, 0 Contrast Errors

Our Commitment

Turtle Island Supply is committed to ensuring digital accessibility for all people, including those with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

As a 100% Indigenous-owned business serving government, enterprise, and institutional clients, we recognize that accessibility is not just a legal requirement—it's a fundamental aspect of inclusive procurement and equitable service delivery.

Conformance Status

WCAG 2.1 Level AA Compliant

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. This website conforms to WCAG 2.1 Level AA standards.

Our website has been evaluated using the WAVE (Web Accessibility Evaluation Tool) and achieves a score of 9.7 out of 10, with zero errors and zero contrast errors.

Accessibility Features

Our website includes the following accessibility features:

Navigation & Structure

Skip navigation links to jump to main content
Clear heading hierarchy for screen reader navigation
Semantic HTML5 landmarks (header, nav, main, footer)
Descriptive page titles and meta descriptions
Logical tab order for keyboard navigation

Visual Design

WCAG AA compliant color contrast ratios (minimum 4.5:1)
Text resizing up to 200% without loss of functionality
Visible focus indicators for keyboard users
Responsive design that works on all devices and screen sizes
No reliance on color alone to convey information

Content & Forms

Descriptive link text (no "click here" links)
Properly labeled form inputs with visible labels
Error messages and form validation assistance
Alternative text for all meaningful images
Decorative elements hidden from screen readers

Interactive Elements

All interactive elements are keyboard accessible
ARIA labels for icons and dynamic content
Modal dialogs with proper focus management
Sufficient target sizes for touch interfaces

Technical Specifications

Accessibility of this website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

HTML5
CSS3
JavaScript (progressively enhanced)
WAI-ARIA (Accessible Rich Internet Applications)

These technologies are relied upon for conformance with the accessibility standards used. Our website is designed to be compatible with recent versions of major browsers including Chrome, Firefox, Safari, and Edge.

Known Limitations

Despite our best efforts to ensure accessibility of this website, there may be some limitations. Below is a description of known limitations and potential solutions:

Third-party content: Some embedded content from third-party providers may not be fully accessible. We are working with our vendors to improve accessibility.
PDF documents: Older PDF documents may not be fully accessible. We are in the process of remediating these files and creating accessible alternatives.
Catalog viewer: The interactive catalog viewer relies on third-party software. We provide downloadable PDF versions as alternatives.

Feedback & Assistance

We welcome your feedback on the accessibility of Turtle Island Supply's website. If you encounter any accessibility barriers, please let us know:

Email: info@turtleislandsupply.com
Phone: 613-391-0311

We aim to respond to accessibility feedback within 2 business days and to propose a solution within 10 business days.

Assessment & Testing

This website's accessibility has been assessed using a combination of:

Automated testing: WAVE (Web Accessibility Evaluation Tool)
Manual testing: Keyboard navigation and screen reader testing
Expert review: Professional accessibility audit
User testing: Feedback from users with disabilities

Most recent evaluation: January 31, 2026
Evaluation method: WAVE by WebAIM
Result: 9.7/10 AIM Score, 0 Errors, 0 Contrast Errors

Continuous Improvement

Turtle Island Supply is committed to continuous improvement of our website's accessibility. We regularly:

Monitor accessibility compliance using automated tools
Review and update content to maintain accessibility standards
Train our staff on accessibility best practices
Incorporate accessibility feedback from users
Stay informed about evolving accessibility guidelines and technologies

Formal Complaints

If you are not satisfied with our response to your accessibility concern, you may file a formal complaint with:

Canadian Human Rights Commission
Website: www.chrc-ccdp.gc.ca
Phone: 1-888-214-1090
TTY: 1-888-643-3304

Related Certifications

As part of our commitment to accessibility and inclusive business practices, Turtle Island Supply maintains:

CCIB Certification: Canadian Council for Indigenous Business
CSA/ANSI Compliance: All safety equipment meets or exceeds standards
Government Vendor Status: Registered supplier for federal and provincial procurement

View our certifications →